FREQUENTLY ASKED

How can I place an order?

You can place an order directly on our website:

  1. Select your product

  2. Customize your options (if applicable)

  3. Add to cart and proceed to checkout

  4. Choose payment method and confirm order

We will process your order after receiving confirmation or payment.

What are the available payment methods?

We accept:

  • bKash, Nagad, Rocket

  • Visa / MasterCard / Amex

  • SSLCommerz payment gateway

  • Cash on Delivery (for selected items only)

All online payments are processed securely.

How long does delivery take?

Delivery depends on your location:

  • Inside Dhaka: 1–3 business days

  • Outside Dhaka: 3–6 business days

  • Custom printing: May take longer (based on design & approval)

You will receive tracking information once your order is dispatched.

Yes. We deliver all over Bangladesh via trusted courier partners.

What happens if my parcel is lost or damaged during delivery?

We take great care in packaging. If your parcel is lost or damaged:

  • Notify us within 72 hours

  • Provide a photo/video (if damaged)

  • We will investigate and replace the item or refund as per our policy

Do you offer urgent or express service?

Yes, for select items we offer priority/express printing & delivery at an extra charge.
Please contact us before placing an urgent order to confirm availability.

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