Effective Date: [19 June 2025]

Welcome to Alpha Premium BD. By accessing our website or placing an order through our platform, you agree to the following terms and conditions. Please read them carefully to understand your rights and responsibilities as a customer.

🔹 1. General

  • This website is operated by Alpha Premium BD.
  • By browsing, registering, or purchasing from our site, you acknowledge and accept our terms and policies.
  • We reserve the right to modify or update these terms at any time without prior notice.

🔹 2. Product Information & Pricing

  • We strive to ensure all product descriptions, images, and prices are accurate and up to date.
  • Prices are subject to change at any time without notice due to market fluctuations or stock availability.
  • All prices are displayed in Bangladeshi Taka (৳), unless otherwise stated.

🔹 3. Orders & Payment

  • Orders can be placed through our website using available payment methods such as Cash on Delivery, Online Payment, or Bank Transfer.
  • An order is only confirmed once we send you a confirmation email or message.
  • We reserve the right to cancel any order due to payment issues, product unavailability, or suspicious activity.

🔹 4. Delivery & Shipping

  • Delivery times vary based on location and product type but generally range between 2 to 5 business days.
  • Delivery charges may apply depending on the shipping address and selected delivery method.
  • Customers must provide accurate contact and shipping details to avoid delays.

🔹 5. Return & Refund Policy

  • We accept returns only under specific conditions such as:
    • Damaged or defective products
    • Wrong item delivered
  • Requests must be submitted within 72 hours of receiving the item.
  • Refunds will be processed after inspection and approval. Please see our full Return Policy for more details.

🔹 6. Intellectual Property

  • All content on this website, including logos, product photos, text, and graphics, are the property of Alpha Premium BD.
  • Any unauthorized use, copying, or distribution of our content is strictly prohibited and may result in legal action.

🔹 7. Third-Party Links

  • Our website may include links to external websites for your convenience.
  • We do not control or endorse these sites and are not responsible for their content or privacy practices.

🔹 8. Limitation of Liability

  • Alpha Premium BD shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our website or services.

🔹 9. Governing Law

  • These terms are governed by the laws of The People’s Republic of Bangladesh.
  • Any disputes arising shall be settled under local jurisdiction.

📞 Contact Us

If you have any questions regarding our Terms & Conditions, feel free to reach out: